PRIVACY POLICY

Last Updated: September 2025.

SoulStack Studio (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, join our mailing list, purchase products, or interact with us.

By using this website, you consent to the practices described below.

1. Information We Collect

We may collect the following types of personal data:

a. Information You Provide Voluntarily

Name

Email address

Billing details (processed securely through third-party platforms)

Phone number (if provided)

Any information submitted in forms, purchases, or communications

b. Automatically Collected Data
When you visit our site, we may collect:

IP address

Browser type

Device information

Cookies and usage data

Pages visited and time spent

c. Payment Information
All payment processing is handled by third-party providers (e.g., Stripe, PayPal, Buy Me a Coffee, Gumroad). We do not store full credit card details on our servers.

2. How We Use Your Information

We may use collected data to:

Provide access to courses, memberships, and services

Process payments and send order confirmations

Respond to inquiries and customer support requests

Send newsletters, updates, and marketing emails (with your consent)

Improve website performance and user experience

Comply with legal obligations

Email Subscriptions & Course Sign-Ups

When you purchase a course or sign up for any offering on this website, your name and email address may be added to our Substack mailing list called Highly Sensitive Woman. You may receive updates, course-related information, newsletters, or promotional content. You can unsubscribe at any time using the link in the email or by contacting us directly.

By signing up for a course or providing your email through this website, you agree to be added to our Substack mailing list (“Highly Sensitive Woman”), unless you opt out.

3. Cookies & Tracking

We may use cookies and similar technologies to:

Remember your preferences

Analyze website performance

Deliver relevant content or ads

You can disable cookies through your browser settings, though this may affect website functionality.

4. Sharing Your Information

We do not sell or rent your personal data. We may share data with trusted third-party service providers solely for operational purposes, such as:

Email marketing platforms (e.g., Substack, ConvertKit, MailerLite)

Payment processors

Website hosting providers

Analytics tools (e.g., Google Analytics, Meta Pixel)

These providers are only given access to the information necessary to perform their services.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We keep your personal data only as long as necessary for:

Fulfilling contractual or legal obligations

Providing services or access to purchased products

Maintaining our business and tax records

You may request deletion of your data at any time (see Section 8).

7. Email Marketing & Opt-Out

If you join our mailing list or make a purchase, you may receive emails related to:

Course access

Member content

Community updates

Promotions or offers

You can unsubscribe at any time by clicking “unsubscribe” at the bottom of our emails or contacting us directly.

8. Your Rights

Depending on your location (e.g., POPIA, GDPR), you may have the right to:

Access the personal data we hold about you

Request updates or corrections

Request deletion of your data

Opt out of marketing communications

Withdraw consent

To exercise any of these rights, email us at: [email protected]

9. Children’s Privacy

This website is not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.

10. International Users

If you access the site from outside South Africa, you understand that your data may be transferred and processed according to South African laws.

11. Changes to This Policy

We may update this policy as needed. Updates will be posted on this page with the revised date. Continued use of the site indicates acceptance of changes.

12. Contact Us

For questions or privacy requests, contact:

SoulStack Studio
Email: [email protected]
Location: South Africa